Privacy Policy

Last Updated: June 2026

This Privacy Policy describes how LeChic Hair (“the Site”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you visit, use our services, or make a purchase from lechichair.com (the “Site”) or otherwise interact with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means any user of the Services, including customers, website visitors, or any individual whose information we collect.

This page also explains your privacy rights, including rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), and how you may opt out of the sale or sharing of your personal information.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date.

How We Collect and Use Your Personal Information

We collect personal information to provide and improve our Services. The type of information collected depends on how you interact with our Site.

We may use your information to:

  • Process orders and payments
  • Provide customer support
  • Manage accounts and transactions
  • Improve our Services and user experience
  • Send updates, marketing, and promotional communications (where permitted)
  • Prevent fraud and ensure security
  • Comply with legal obligations

What Personal Information We Collect

Information You Provide Directly

We may collect:

  • Contact details (name, email address, phone number, billing/shipping address)
  • Order and purchase information
  • Account login details (username, password)
  • Customer support communications
  • Product reviews, feedback, and submissions

Information We Collect Automatically

We may automatically collect:

  • IP address and device information
  • Browser type and settings
  • Pages viewed and interactions on the Site
  • Cookies, pixels, and tracking technologies
  • Referring websites and browsing behavior

This is referred to as Usage Data.

Information from Third Parties

We may receive information from:

  • Ecommerce platforms (such as Shopify)
  • Payment processors
  • Advertising and analytics partners
  • Marketing service providers

How We Use Your Information

Providing Services

We use your information to:

  • Fulfill orders and process payments
  • Arrange shipping, returns, and exchanges
  • Manage your account
  • Communicate order updates

Marketing & Advertising

We may use your information to:

  • Send promotional emails or offers
  • Display targeted advertisements
  • Improve marketing performance

Security & Fraud Prevention

We use data to:

  • Detect and prevent fraud
  • Protect our business and customers
  • Monitor suspicious activity

Service Improvement

We use usage data to:

  • Improve website performance
  • Analyze customer behavior
  • Enhance product offerings

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Improve site functionality
  • Remember user preferences
  • Analyze traffic and usage patterns
  • Deliver personalized advertising

You may control cookies through your browser settings.

How We Share Personal Information

We may share your information with:

  • Service providers (shipping, payments, hosting, analytics)
  • Marketing and advertising partners
  • Business affiliates
  • Legal or regulatory authorities when required
  • In connection with business transfers (mergers or acquisitions)

We only share data as necessary to operate our Services.

Sale or Sharing of Personal Information

We may “sell” or “share” personal information (as defined under CCPA/CPRA) for targeted advertising purposes.

This may include:

  • Identifiers (name, email, phone number)
  • Purchase and browsing activity
  • Device and usage data
  • General location data

You may opt out at any time (see below).

Your Privacy Rights (California Residents)

You may have the right to:

  • Know what personal data we collect
  • Request deletion of your data
  • Request correction of inaccurate data
  • Opt out of sale or sharing of personal data
  • Limit use of sensitive personal information
  • Receive equal service without discrimination

How to Exercise Your Rights

You can submit a request using:

Email:
hello@lechichair.com

Mail:
LeChic Hair
3933 Pembroke Road
Hollywood, FL 33021, USA

Please include:

  • Full name
  • Email address
  • Type of request (Access / Delete / Opt-out / Correct)

We may verify your identity before processing requests.

Do Not Sell or Share My Personal Information

You may opt out of targeted advertising by contacting us at:

hello@lechichair.com
Subject: “Do Not Sell or Share My Personal Information”

We also honor browser-based opt-out signals where applicable.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Maintain business records

Security

We use reasonable safeguards to protect your personal information. However, no system is 100% secure.

Children’s Privacy

Our Services are not intended for individuals under 13, and we do not knowingly collect data from children.

Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices.

Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

Email: hello@lechichair.com
Address: 3933 Pembroke Road, Hollywood, FL 33021, USA