File Warranty

We stand behind all of our Professional Styling tools by offering a Lifetime Manufacturer’s Warranty. To activate yours make sure to register your tool within 15 days of purchase. Be sure to hold onto your original receipt and save your confirmation email in the unlikely event that you have an issue with your tool, you will need them to file your claim.

To Get A Replacement Tool:

If the issue arises after the first 30 days of purchase then exchanges are subject to a minor shipping & handling fee.

Please complete the warranty claim form and payment for the shipping & handling. Then, send a picture of your receipt and the defective tool with the cable cut to hello@lechichair.com.

Once we have received your claim form, shipping & handling fee (if applicable) and pictures, the claim will be processed by our Customer Service Department. A new tool will be sent out to you within a week with the color or pattern that is available in stock.

Upon submitting this form, you will receive an email confirmation. Please note that your warranty claim will not be processed until the pictures of the receipt and of the defective item with the cable cut have been received along with the shipping and handling fee.

If you have any other questions, feel free to email us at: hello@lechichair.com

Shipping* & Handling Charges for Each Model:

Tres Chic $29.99
Tres Chic Luxe $29.99
Ionik $29.99
Styliste Infrared Flat Iron $34.99
Petit Pro $29.99
Zephyr Salon Turbo $39.99
Helix Infrared Styler $34.99
Twisters $24.99
Super Curl $34.99

Exchange Under Warranty

Does the Exchanged Item Ships to a US Address?

Yes

IMPORTANT NOTE FOR INTERNATIONAL CUSTOMERS: PLEASE COMPLETE THIS FORM AND CONTACT CUSTOMER SERVICE BEFORE SHIPPING YOUR ITEM BACK TO US IN ORDER TO GET YOUR INTERNATIONAL RETURN NUMBER AND SHIPPING AND HANDLING COSTS.

Personal Details

First Name *

Last Name *

Email *

Phone *

Exchange Information

Where Did You Purchase Your Item? * Please provide the name, city and state of the salon/spa/store/website where you made your purchase.

When Did You Purchase Your Item? * If you are not sure please use an aproximate date.

Choose the Product to Exchange? *

Total Costs to Cover Shipping & Handling Back to You

$0.00

PLEASE NOTE: THESE COSTS ARE FOR US CUSTOMERS ONLY. IF YOU ARE AN INTERNATIONAL CUSTOMER PLEASE DO NOT PAY USING THIS FORM AND CONTACT CUSTOMER SERVICE BEFORE SENDING YOUR ITEM.